Team Up Now FAQ

We believe outsourcing should be transparent, respectful, and relationship-first. We offer:

• Dedicated talents who work directly with you
• Fair compensation and benefits for our team members
• Ongoing two-way feedback systems
• A commitment to long-term, values-aligned partnerships

Every client-talent match includes:

• A clear onboarding process
  Weekly or bi-weekly check-ins (if needed)
• A feedback loop system where both clients and talents rate and review each other regularly
• Performance support and coaching when needed

Yes. After understanding your needs, we shortlist 2–3 suitable candidates. You’ll meet them, and the final choice is yours.

We listen. If something’s not working, we step in to facilitate a resolution — or offer a rematch if needed. Your feedback matters and directly shapes our process.

We simplify the process for you by managing:

• Invoicing and payment coordination
• Agreements and onboarding documentation
• Support around role setup and ongoing logistics

You’ll receive one clear invoice — and we take care of the rest behind the scenes. We’re always improving this system to meet the needs of both clients and team members, so let us know if you have any specific preferences or requirements.

We have a built-in monthly feedback form and optional quarterly review calls. You can also reach out anytime via email or your client success lead.

We have a multi-step hiring process that includes skills assessments, culture-fit interviews, reference checks, and a final approval by our senior team. We only onboard talents who align with both your business needs and values.

We specialize in high-quality remote talent, including:

• Executive assistants
• Social media managers
• Customer support
• Operations/admin
• Bookkeepers
• Project coordinators
• Custom roles are also welcome — we tailor sourcing to your needs.

Typically, talents use their own equipment, but if your workflow requires access to specific tools or systems, we help facilitate secure setup and onboarding.

All our talents sign confidentiality agreements. We also recommend using secure tools (e.g., LastPass, VPNs) and access controls during setup.

We operate on a transparent, flat hourly rate, depending on the role and complexity. There are no hidden fees — and we make sure our talents are paid well above market average in their local economies.

Yes. Whether you need one assistant or a growing remote team, we’re built to scale ethically and efficiently with you.